are charged by the hour (rates below), half hour minimum. All repair work is no-fix no-fee and no obligation. The only exception is for liquid spillages: Often liquid
damage is so severe its not worth the cost of repairing however it still takes me ages to disassemble the machine, clean it up and see if there's any
hope for it so, if it's had stuff spilled into it I'm afraid there's a £30 non-refundable deposit! Callout jobs are billed half hourly, remote support jobs are billed per quarter hour from the start of the setup phone call.
|Commercial Business||£ 50 / hr|
|Non-Profit & Charity||£ 40 / hr|
|Personal / Domestic||£ 35 / hr|
|Unwaged (e.g. NUS, OAP, JSA) ||£ 25 / hr|
|Less than 2.5 miles||£ 10|
|2.5 to 5 miles||£ 20|
|Over 5 miles||£ 5 / mile|
is calculated by the shortest distance from mine to yours by road according to Google maps (as opposed to as the crow flies) starting from E17 5BW.
I cycle to the vast majority of jobs so unless you live a very long way from me or we need to move heavy objects about you needn't feel carbon guilty! ;-)
are as follows. I do childcare and domestic stuff on Tues and Thurs, those days I might have chance to answer the phone but not much more than that - Joanna
really keeps me on my toes! Out of hours
callouts may be available for emergencies but I charge an extra £100 for them and some days, if I can't arrange short notice childcare, it may still involve you looking after my daughter while I fix your problem!
|Monday||10am to 9pm|
|Wednesday||10am to 9pm|
|Friday||10am to 9pm|
|Saturday||noon til 6pm|
These tend to work out significantly cheaper than the equivalent job charged hourly on-site. If you live within a mile or two of me (and the weather is not really awful) I'm usually happy to collect and deliver small items (portable hard drives, laptops etc) for free. Do note all these prices are for Windows computers, parts for Apple computers are usually much more expensive and they often take longer to fit so contact me for a quote.
|Data Transfer and Recovery||£40 to £120|
|Economy Laptop Cleanout||£30|
|Laptop Full Strip and Clean||£85|
|Laptop Screen replacement||£50 + part|
|VHS to DVD/Digital transfer||£16|
Call now for a quote or to make an appointment on 0208 806 5407.